To schedule these classes, contact Business Partnership Coordinator Annette McIver at 419-499-4663 x341 or AMcIver@EHOVE.net. 

Internal Customer Service

Total Hours: 2 | Total Cost: $70

Do you or your department provide services to other departments within your company? Are your customers “wowed” by that service? This internal customer service seminar will help you identify your internal customers and better understand their needs and expectations. You’ll learn strategies to enhance the service you provide to your internal customers and address several challenges you or your department may be facing.

Building Resilience

Total Hours: 2 | Total Cost: $70

Are you overly stressed when work doesn’t go as planned or when you receive critical feedback? Do you wish you could bounce back from these situations more quickly? This seminar reviews the six pillars of resilience. You will be guided through an in-depth look at the skills you can practice to build your resilience and thrive as a leader.